User Roles

Platform-Level Roles

• Administrator – Full agency access: invite teammates, set global settings, view billing and analytics. Administrators have access to everything that collaborators do and more.
• Collaborator – Can log in and access workspaces they’ve been assigned to.

Workspace-Level Roles

Once someone is on the platform, you assign them per-workspace as:

• Owner – Can rename or delete the workspace, invite internal users, and connect social/ad accounts. Workspace Owners have access to everything that collaborators do and more.
• Editor – Can create and edit content (posts, campaigns, tasks) and view that workspace’s calendar and analytics.

Client-Level Roles

Client Approvers are invited when you set up or edit a workspace. They only ever see the following pages in SocialBase:

• The Posts Overview.
• The Content Calendar to view scheduled posts.
• The Social Analytics.
• The Approvals queue to approve or request changes on social posts.
• The Connect Accounts Page.